Phoenix Technological Research

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Home Services Technical Support
Technical Services

Technology Support Services

Learn a new program, have your computer repaired. These and more services are available to handle your information technology needs.

 

Learn to Use a Computer

Learn how to use a new computer program with customized, one-on-one, computer training. Training materials (books, etc.) are selected by the instructor and provided by the customer. The customer will also provide a training location. Because each job can present a different set of challenges, prices can not be predetermined. Please contact us for a quote. Additional subjects are available, please contact us for additional information.

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Technical Support

Problems getting your computer to access the Internet? Need help installing new software? Is your printer hungry for paper? Several support options are availabe for computers using the Windows operating system, only. Because each job can present a different set of challenges, prices can not be predetermined. Please contact us for a quote.

On-Site
We will send a technician to your location.
Pick-up
We will come pickup your equipment and bring to our shop for servicing.
Drop-off
Bring your equipment to our shop for servicing. Contact Phoenix Technological Research, before bringing your equipment.
Sorry, this support option is currently unavailable.
 

Digital File Conversion

Raster
The process of rendering an image as a two-dimensional array of pixels or picture elements (dots). Looses quality or detail when scaled.
Vector
The process of rendering an image as a collection of mathematically definable shapes. This format never looses quality or detail, no matter what the scale.

Unable to open an important email attachment? Sending a file and it needs to be in what format? You may need to have your file translated.

File Format Conversion

Converting files of one type to another, e.g. Word® to WordPerfect®. Note that not all of the features of one format may be found in another.

Raster Image Tracing

Convert scanned artwork into fully scaleable, and editable vector art. Scanning not included.

Adobe® Acrobat® PDF File Creation

A PDF, or portable document format, file is typically used when it is necessary to share a document and retention of the original formating (type face, line spacing, etc.) is desired. Legal forms issued by the government or a product specification sheet made available for download from a Web site are examples of this use. Another, and common use, of a PDF file is when submitting artwork to a commercial printer. With a PDF, the printer would not need the same software program, typefaces, etc., the artwork was created with.

Because each job can present a different set of challenges, prices can not be predetermined. Please contact us for a quote.

Adobe® and Acrobat® are registered trademarks of Adobe Systems, Inc. WordPerfect® is a registered trademark of Corel Corporation. Word®is a registered trademark of Microsoft Corporation.